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Cloud Phone Company

Pricing

A plan for the way you work.

We set up and look after GoTo Connect for teams that need a cloud phone system that can keep up as they grow, wherever they work. It’s modern, reliable calling without the hardware headache.

Pick a plan below and have a chat with us about GoTo Connect. No pressure, no jargon.

For getting started / core phone system

GoTo Connect

Phone System

A complete cloud phone system for teams that need clear, reliable business calling plus messaging and meetings.

  • ✓Unlimited domestic calling and calling to 50+ countries
  • ✓Business SMS & MMS
  • ✓Team messaging
  • ✓Video meetings with up to 250 participants and AI meeting summaries
  • ✓Auto attendants and customisable dial plans
  • ✓Ring groups and call queues
  • ✓Smart call routing
  • ✓Call recording
  • ✓Voicemail-to-email and voicemail transcription
  • ✓Virtual fax
  • ✓Core call and SMS reporting

We’ll quote each plan based on your team size and the features you need.

Talk about Phone System
Most flexible

For teams in motion / customer experience

GoTo Connect

Connect CX

Everything in Phone System, plus omnichannel tools to manage every customer conversation in one place.

  • ✓Everything in Phone System
  • ✓Shared team inbox for SMS, web chat and social
  • ✓Website chat widget
  • ✓WhatsApp, Facebook and Instagram messaging
  • ✓SMS/MMS campaigns
  • ✓AI call summaries and transcripts
  • ✓Surveys
  • ✓Advanced CRM and helpdesk integrations (Salesforce, Zendesk, ServiceNow)
  • ✓Fuller conversation analytics

We’ll quote each plan based on your team size and the features you need.

Talk about Connect CX

For growing operations / full contact centre

GoTo Connect

Contact Centre

Everything in Connect CX, plus the tools a busy support or sales team needs.

  • ✓Everything in Connect CX
  • ✓Skills-based routing and advanced queue rules
  • ✓Agent dashboards
  • ✓Real-time and historical supervisor reporting
  • ✓Call monitoring, whisper and barge
  • ✓Auto-dialer and outbound campaigns
  • ✓Queue callbacks and priority management
  • ✓Quality management and feedback tools
  • ✓Advanced AI chat analysis

We’ll quote each plan based on your team size and the features you need.

Talk about Contact Centre

Feature comparison

Compare GoTo Connect plans.

Every plan gives you dependable calling and messaging. Add the customer experience and contact centre tools you need as your team grows.

GoTo Connect plan feature comparison
FeaturesPhone SystemConnect CXContact Centre
Calling
Unlimited domestic calling✓✓✓
Calling to 50+ countries✓✓✓
Call recording✓✓✓
Toll-free numbers✓✓✓
Virtual fax✓✓✓
Routing & manage
Auto attendants and dial plans✓✓✓
Ring groups and call queues✓✓✓
Smart call routing✓✓✓
Skills-based routing and advanced queue rules——✓
Messaging
Business SMS & MMS✓✓✓
Team messaging✓✓✓
Shared team inbox—✓✓
Website chat widget—✓✓
WhatsApp, Facebook and Instagram messaging—✓✓
SMS/MMS campaigns—✓✓
Meetings
Video meetings up to 250 participants✓✓✓
AI meeting summaries✓✓✓
AI & analytics
AI call summaries and transcripts—✓✓
Core call and SMS reporting✓✓✓
Enhanced conversation analytics—✓✓
Supervisor dashboards and monitoring / whisper / barge——✓
Auto-dialer and outbound campaigns——✓
Quality management——✓
Integrations
Calendar and contacts✓✓✓
CRM and helpdesk integrations—✓✓

We’ll quote each plan based on your team size and the features you need.

Questions? 07 5238 8578

No overthinking required

Good communication should feel like a utility, not a project.

Talk to us